July 24, 2008
New Problem Reported on Get Satisfaction
As we mentioned last week (http://moourl.com/utterzQA), we’re looking to supplement our current employee-powered customer service via the people-powered customer service site Get Satisfaction.
Thanks to @randycorke for reporting a new problem on the Utterz page on Get Satisfaction this morning regarding receiving two SMS notifications per notification than one, which is the intended user experience. This is an issue that was first reported by @RichPalmer and, while we’re running a series of tests using different mobile service providers now, we’re interested in hearing if anyone else in the Utterz community is also experiencing this.
If so, could you please DM the UtterzTeam or reply to this post.
Thanks in advance!
Mobile post sent by UtterzTeam using Utterz. Replies.
